Privacy Policy

Privacy Policy for Alayra Jewels

Effective Date: 01-12-2024

Alayra Jewels ("we," "our," "us") values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely by third-party payment processors)
Any other information you provide directly when interacting with us

b. Automatically Collected Information

IP address
Browser type and version
Device type
Website usage data (e.g., pages visited, time spent, clicks)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For details, see our [Cookie Policy].

2. How We Use Your Information

We use your personal data for the following purposes:

To fulfill your orders: Process and deliver your orders, manage payments, and communicate order updates.
Customer support: Respond to inquiries or address concerns.
Marketing: Send promotional emails, offers, and updates (with your consent where required).
Personalization: Tailor website content and product recommendations.
Legal compliance: Fulfill any legal obligations or enforce terms and conditions.
Security and fraud prevention: Protect against unauthorized access, fraudulent transactions, and other illegal activities.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties to provide our services, including:

Payment processors (e.g., Stripe, PayPal)
Shipping companies
IT and analytics service providers
Marketing and advertising platforms (e.g., Google Ads, social media platforms)

All third parties are required to protect your data and use it only for the purposes we specify. We ensure that any third party with whom we share your information complies with applicable privacy laws and has signed a Data Processing Agreement (DPA).

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Objection: Object to the processing of your data for specific purposes (e.g., marketing).
Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at [Insert Contact Email]. We may require additional information to verify your identity before processing your request.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. For example:

Order and payment data: Retained for tax and accounting purposes for a minimum of [X years].
Marketing data: Retained until you withdraw your consent.
Automatically collected data: Retained for a maximum of [X months].

6. Data Security

We implement robust security measures to protect your personal data, including:

Encryption of sensitive data
Use of firewalls and secure servers
Regular security audits and vulnerability assessments
Restricted access to personal data on a need-to-know basis

However, no online system is completely secure. We recommend safeguarding your account credentials and reporting any suspicious activity to us immediately.

7. International Data Transfers

If you are located outside [Insert Country], your data may be transferred to and processed in a different country with different data protection standards. We ensure such transfers comply with applicable laws by implementing safeguards such as Standard Contractual Clauses (SCCs).

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. Users can manage their cookie preferences through our cookie consent banner or settings. For more details, see our Cookie Policy.

9. Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by applicable laws. This notification will include details of the breach, potential impact, and measures taken to address it.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately to have it removed.

11. Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for updates. The "Effective Date" at the top indicates when the policy was last revised.

12. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Alayra Jewels
Email: support@alayra.be
Phone: +32494670030
Address: Truilingenstraat, 3891 Gingelom

Thank you for trusting Alayra Jewels with your personal information. Your privacy is important to us.

Cookie Policy for Alayra Jewels

Effective Date: 01-12-2024

This Cookie Policy explains how Alayra Jewels ("we," "our," "us") uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control their use.

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and provide reporting information.

Cookies set by the website owner (in this case, Alayra Jewels) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., analytics, advertising, and social media).

2. Why Do We Use Cookies?

We use first- and third-party cookies for several reasons:

Essential Cookies: These are necessary to provide you with services available through our website and to use some of its features, such as access to secure areas.
Performance and Analytics Cookies: These cookies collect information about how our website is being used to improve its performance.
Functionality Cookies: These cookies are used to remember your preferences and enhance your experience.
Targeting and Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions such as preventing the same ad from continuously appearing and ensuring ads are displayed properly.

3. How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings on your browser or by managing preferences via our cookie consent banner.

Browser Settings: Most web browsers allow you to control cookies through their settings. Please refer to your browser’s help documentation for more details.
Consent Banner: When you first visit our website, you will see a banner that explains how we use cookies. You can accept or decline cookies as per your preference.

4. Third-Party Cookies

Some third parties may use cookies through our website for analytics and other purposes. We do not control these cookies. We recommend checking the third parties’ privacy policies for more information.

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at: